The researchers behind the Healthcare CRM market intelligence report examine the weaknesses, strengths, opportunities, and restraints expected to shape the progress of the Healthcare CRM market for the forecast period, 2020 to 2027. The market intelligence report includes detailed statistics on market segmentation based on product value, application, classification, and sale.

The global healthcare CRM market is anticipated to expand exponentially in the near future, owing to the increasing demand for improved and automated healthcare workflow. Moreover, rising demand for effective billing process in healthcare facilities is expected to propel the global healthcare CRM market during the forecast period. Moreover, the increasing number of hospitals in developing countries is expected to augment the global healthcare CRM market during the forecast period.

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The report further explores the key business players along with their in-depth profiling, product catalog, and strategic business decisions. The key players studied in the report Microsoft Corporation, Accenture plc, Oracle Corporation, SugarCRM Inc., Infor, Inc., Healthgrades Operating Company Inc., SAP SE, Cerner Corporation, Amdocs Ltd., and Salesforce.com, Inc.

Some Key Highlights From the Report

• In January 2020, Evariant, Inc. was acquired by Healthgrades Operating Company Inc. After the deal, Healthgrades would be delivering the most integrated end-to-end communication framework in the healthcare field, representing the ongoing emphasis of both the companies on collaborating with providers to accomplish expansion of high-value offerings, maximize patient lifespan, and enhance network usage and scheduling.
• The software segment is anticipated to lead the market throughout the forecast period, due to benefits of healthcare CRM software such as enhanced customer engagement, communication and service efficiency, improved management of clinical records and information, and improved administrative activities and workflow.
• The cloud-based segment is expected to retain its largest market share, expanding at a CAGR of 13.9% during the forecast period, due to easy implementation and better reliability, protection, and usability of cloud-based healthcare CRM. Besides, cloud-based healthcare CRM offers a cost-effective approach, which is anticipated to boost the segment further during the forecast period.
• The operational CRM segment is expected to lead the market during the forecast period. Operational CRM contributes to facilities that helps companies to deliver a good customer experience. This functionality of CRM provides support for a wide variety of business functions, including operation, sales, and marketing.

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Emergen Research has segmented the global healthcare CRM market on the basis of component, deployment, solution, application, end-use, and region.

Component Outlook (Revenue, USD Billion; 2017–2027)

• Services
• Software

Deployment Outlook (Revenue, USD Billion; 2017–2027)

• Cloud-based
• On-premises

Solution Outlook (Revenue, USD Billion; 2017–2027)

• Analytical CRM
• Operational CRM
• Collaborative CRM

Application Outlook (Revenue, USD Billion; 2017–2027)

• Patient Management
• Report Module
• Communication Module
• Task Management

End-use Outlook (Revenue, USD Billion; 2017–2027)

• Healthcare Payers
• Healthcare Providers

Regional Bifurcation of the Healthcare CRM Market Includes:

• North America (U.S., Canada)
• Europe (U.K., Italy, Germany, France, Rest of EU)
• Asia Pacific (India, Japan, China, South Korea, Australia, Rest of APAC)
• Latin America (Chile, Brazil, Argentina, Rest of Latin America)
• Middle East Africa (Saudi Arabia, U.A.E., South Africa, Rest of MEA)

The report aims to provide a complete analysis of the global Healthcare CRM market with important details about the key market players from insightful primary and secondary research data. The report also aims to benefit the user by providing constructive data to gain insight into market growth, size, and investment approaches. Additionally, the report provides an extensive analysis of the Healthcare CRM market, including key data, such as factors influencing the growth of the market, buyers and vendors, production and consumption, and revenue.

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Highlights of Table of Contents (TOC):

• Overview of Global Healthcare CRM Market
• Competitive analysis of the Healthcare CRM market
• Regional analysis of Global Healthcare CRM market production and revenue
• Regional analysis of Global Healthcare CRM market supply, consumption, and export import
• Type-based market analysis of global Healthcare CRM production, revenue, and price trends
• Application-based analysis of the global Healthcare CRM market
• Manufacturer profiles, manufacturing cost, and upstream and downstream analysis of global Healthcare CRM market
• Global Healthcare CRM market forecast (2020-2027)
• Conclusion of the research report

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